Contact Us
Contact Us

Terms & Conditions


This web site (“Web Site”) is owned, operated and maintained by or for EPIC AU PTY LTD. (“EPIC”).

Please read these terms and conditions of use (“Terms and Conditions”) carefully before accessing and browsing this Web Site. You can use this Web Site only if you agree to and accept the Terms and Conditions without limitation or reservation. The Terms and Conditions will be deemed to have been accepted by you if and when you use this Web Site.
EPIC may, at its sole and exclusive discretion, change, alter, modify, add, and/or remove portions of the Terms and Conditions at any time by updating the contents of this page. So you are requested to visit this page and check the then-effective Terms and Conditions periodically.

This Web Site is linked to other web sites, also operated by EPIC. In addition to this Terms and Conditions, use of each EPIC Site shall also be subject to the terms and conditions particular to such EPIC Site. In the event that any of the terms, conditions, and/or notices contained in this Terms and Conditions conflict with the terms and conditions particular to such EPIC Site, then the terms and conditions particular to such EPIC Site shall prevail and govern such EPIC Site.

Limitation of use

All rights (including, but not limited to, copyright) pertaining to all the materials and information that are displayed and/or made available from this Web Site (e.g., contents made available for download) are managed, owned, or used with permission by, EPIC.

Except for personal, non-commercial, internal use, you are prohibited from using (including, without limitation, coping, modifying, reproducing in whole or in part, uploading, transmitting, distributing, licensing, selling and publishing) any of the materials, without obtaining EPIC ‘s prior written permission. Please also note that some materials or information may have terms and conditions particular to such materials or information, in which case, you are required to accept such terms and conditions when accessing those materials and information.

Trademark Usage

Any other product names, service names or logos of EPIC used, quoted and/or referenced in this Web Site are trademarks or registered trademarks of EPIC, or its affiliates. Other product names, service names, logos and/or company names used in the Web Site are trademarked and copyrighted properties of their respective owners and/or licensors.

Prohibited Conduct

Following acts are not allowed when using this Web Site:
(1) Infringing the legal rights (including, but not limited to, the rights of privacy and publicity) of others
(2) Causing any damages or disadvantage to others
(3) Disturbing public order
(4) Criminal act
(5) Uploading or distributing any third parties’ private information without obtaining approval from such third parties
(6) Using this Web Site for any commercial purpose
(7) Defaming, disgracing or libeling others
(8) Uploading files that contain viruses, or corrupted files that may damage the operation of others’ computers
(9) Any other activities that are unlawful or prohibited by any applicable laws
(10) Any other activities that EPIC deems inappropriate

Links to Non-EPIC Sites

Third parties’ web sites (other than EPIC Sites) linked to or from this Web Site (“Linked Sites”) are independently operated and maintained by such third parties and are not under the control and/or supervision of EPIC. Use of the Linked Sites shall be subject to the terms and conditions stipulated by the operator of each Linked Site. EPIC will not be responsible for any loss or damage, however caused, in connection with the use of any Linked Site, and your access to any of the Linked Sites shall be at your own risk.
Nothing contained in this Web Site shall be interpreted as a recommendation and/or endorsement by EPIC of the contents of the Linked Sites and any products and/or services appearing on and/or provided through such Linked Sites. Nothing contained herein shall be deemed to constitute a partnership or the like between the operators of the Linked Sites and EPIC.

Public Information

Be aware that anything sent in, posted or disclosed to EPIC can be reproduced, disclosed, transmitted, published, broadcast or posted somewhere else. EPIC or its affiliates can use without compensation to you any ideas, concepts or techniques that you send, post or disclose, including anything having to do with the development, manufacturing and marketing of our products. If you have rights in anything you send in, post or disclose, you grant to EPIC and its affiliates the licenses necessary to use it.

Personal Information

EPIC may ask you to provide personal information, meaning individually identifiable information such as your name, address, e-mail address, sign-in ID, password etc. through this Web Site, in order for you to participate in certain activities (“Personal Information”). Personal Information will be used only for the purposes indicated by EPIC when each Personal Information had been solicited. If EPIC wishes to use your Personal Information for purposes that had not been indicated, EPIC will inform you of such new purpose. EPIC will take great care in maintaining the security of the Personal Information and in preventing unauthorized access to it, through the use of reasonably appropriate technology and internal procedures.

EPIC will not share the Personal Information with any third party without your approval, except in the following cases: (This section shall not apply to anonymous information, such as statistical data, from which an individual cannot be identified.)

(1) to persons or companies with whom EPIC engages to carry out or provide support for the operations of certain activities or business, (In such case, EPIC shall require such persons or companies to strictly maintain such Personal Information and not to use it for purpose other than is necessary), or
(2) as may be required by law or court order.
If you wish to review, revise or delete your Personal Information, SIEH will quickly correspond to your request.

Applicable Laws and Jurisdiction

This Terms and Conditions shall be governed by and construed in accordance with the laws of Australia unless otherwise expressly provided. All controversies and disputes arising out of or relating to the Web Site and this Terms and Conditions shall be submitted to the courts of the Australia.
This Terms and Conditions is not intended to limit in any way your rights under the consumer protection statutes. If any portion of this Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, such portion shall be deemed severable and shall not affect the validity and enforceability of any remaining portion.

In the event of discrepancies between the English and Chinese versions of the Terms and Conditions, the English version shall prevail.